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David's Bridal Complaint - Alteration in David's Bridal = robbery - Alteration

Complaint
Review by Inna on 2010-04-27
ALASKA -- People, please never do the alteration in David's Bridal! We bought the dress, in April 2010, for $550. When we were selecting the dress, the alteration was said to be $120, for any dress, no matter how complicated it is. We selected the dress and showed to the alteration worker. She said, that actually it will cost 200, because some feature. We were disappointed but agreed to go with that cost. During measurements they kept telling it is still 120, no matter what they do. In the cash register they suddenly calculated for us the alteration cost = $306! We tried to lower the cost removing some work, which we could do ourselves, but it looked when they add it, it cost, to say, 50, but when they remove it, it cost already 20. It was ridiculous rip off. We had to do it because we were exhausted in few hours process and did not want to start it all over again in another place. Please when you do alteration there, ask EVERY tiny detail, will it cost you or not, and how much. The dress was beautiful, alteration -shameful !!!
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