Kia Motors Complaint - I had no problems until....the warranty expired.
MONTANTA -- Kia Rio RS 2001 4 door:
First car, was going for a used car but walked in and bought a new Rio. (tip: don't ever let a salesman in sweet alligator looking boots sell you a car) No problems for the first 3 years.
41 months down the road, i was driving, went to dads, stopped the card, took they keys out of the engine. After visiting, come back, put the keys in, expecting it to start. It didn't. IT chugged. Then no noise. I took it out, did it again and again there was noise then nothing. I waited. Couldn't start the car again. Called the boyfriend to come pick me up - he told me to call roadside assistance since it is 5-5-5 kia protection right?
Roadside assistance is only for 36 months or 60 000km whichever is first. THAT WAS 5 MONTHS AGO! So my car starts to have problems 5 months after warranty expires. I have to pay for my own towing. Call the boyfriend again. He comes and gets me. By now it's 40 minutes. Car starts up so it's not the battery. He drives the rio to the dealership 5 minutes down the road. Boyfriend says its not the engine. IT's the alternator.
Leave it at the dealership. Called them the next day: did you have a chance to look at my car? the rio rs 2001 white? Uhh....no, when did you leave it here was the response. I told them to go and find it cause i left it there. They look at it, call me back. IT's not your battery! phew! thank goodness. ITS YOUR ALTERNATOR! okay, how much is it going to cost? Is it not covered by the warranty? No, comprehensive warranty ran out at 36 months. You are joking me? no. Okay, now what to I have on warranty? Iternal stuff to the engine. so how much? $661.70 CDN.
So you are telling me I bought a new car to drive for 3 years then spend $661.70 to get a new alternator? IT's a new car for crying out loud, like hello? Alternators do not need to get replaced in 3 and a half years.
Okay, dealership will knock off price by $100.00. It can be done today. Uh, no. It can't. I have a problem with this and unfortunately I don't know how I'm going to deal with this, one thing is for sure, I am selling my Kia for whatever I can get and never ever buying one again.
I had absolutely no problems with kia until now, and boy, i used to love it, i came to hate it really fast.
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