AT&T Cable Services Complaint - Promised $350 rebate~that was a LIE!
LOUISVILLE, KENTUCKY -- When we signed up for U-verse about 4 months ago, we were kind of leary of the whole thingbut finally were told that if we did switch from cable to AT&T that we would receive by mail a $350 Visa card which could be used how we pleased. Well it has been 4 months and no card! So we called this morning and they say they have no record of our supposedly getting that deal and that they can not even track down the man who supposedly promised us that deal. WHAT A CROCK!! I am very dissappointed that they just said "sorry, can't help ya!" So we will be canceling our service needless to say! OH....and not to mention, we have had several defects with our cable device! It just goes out, out of nowhere and won't come back on for an hour or so. Also, on several occasions we have set to record a program and it will only record half or none of it. I DO NOT RECOMMEND GETTING THIS SERVICE!