Friendly Computers - Big Ls Franchise Complaint - Friendly Computers Franchise Will Rip You Off
LAS VEGAS, NEVADA -- Friendly Computers
3440 West Cheyenne Avenue, Suite #100
North Las Vegas, NV 89032
This franchise opportunity makes a lot of promises but fails in many categories.
1) It does not have a proven sales and marketing plan besides using yellow pages. The UFOC is false in many ways.
2) Most of the franchisees are not making money or have failed but not reported as such by Steve or Bryan Ward. UFOC again cannot be depended on.
3) There is not Franchise Advisory Board.
4) Discussions between the franchisor and franchisees often descends into arguments, threats, and swearing. There is no 'open communication'. Emails are intercepted and read before being passed on. All email if via the company email server so little outside communication can take place with the Ward Brothers knowing about it.
5) Churning is hidden by hiding failed franchises under the names of other individuals.
6) Corporate often makes decisions and takes money from the franchisees with little notice. Advertising is forced without accountability of were the fund went. I paid for 4 months of TV advertising without 1 commercial ever being aired.
7) There is no purchasing power within the franchise system. Often you are in you are told to purchase parts from Tiger Direct and Newegg.
8) Technical support is very spotty. Since the Senior Tech and Part owner was convicted as a pedophile (just google Michael Ward Pedophile or youtube search)
9) This is a family-owned company. Oftentimes, a family member is given a job even if he/she isn't the most qualified.
10) Any franchisees who dare question the franchisor openly are sometimes subjected to an audit of their personal and business finances.
11) Contracts are often switched on the franchisees. Franchisees are mailed one contract but on arrival at headquarters are given a revised contract to sign prior to training. Lawyers explain that the franchisee is forced to sign under duress, which although not illegal it is suspicious.
Ck ripoff reports for more.