Efaucet.com Complaint - Don't ever buy anything from efaucet !!! They are the WORST !

Review by intonation on 2010-04-28
I had the most horrible online shopping experience with this efaucet.com. Don't ever buy anything from them! If I rate their custom service 1-10, they cab only get "1". It takes forever to get someone actually talking to you, each time you have to hold 30-45 min. Also the people they hire are not being trained professionally, they can hang up on you when you ask more question. I have a feeling they are not being paid very well, that is why they have no patience. Just like other reviewers posted online, the sale person can makes all the excuses to trap you buy from them, then once your order being processed, you have no control to change or fix your order. If you return the merchandise, they will charge you 15% restocking fee and 20% shipping and handling. Over all you will get rip off from them couple of hundred dollars for nothing.


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