Purcell tires Thunderbird Road Phx,AZ Complaint - Where to go for lousy service and bad treatment

Review by ffasteddie on 2010-04-29
The store manager at Purcell tires in Phoenix AZ is a blundering idiot, incompetent and on top rude. It was apparent to me upon our first meeting that he nothing about tires or how to deal with customers on any level. I went to exchange 4 tires for 4 cheaper tires and although I misplaced the receipt my information should have been in the computer, he claimed he couldn't find it and I suspect he was lying. It was a simple exchange carry tires in and carry tires out, the spinless man Jeff, I believe couldn't handle even that. He claimed the tires were used when in fact they wearnt the size was still printed down the center of the tread thats the first thing to go whe tires hit the pavement. To conclude, don't buy tires from Purcell they won't stand behind them, I'll never buy anything from them again.
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