Helpfulitem.com Complaint - Complete scam - Range oven control board, Range oven sensor

Review by Jagg3903 on 2010-04-29
COMPLETE SCAM!!! THEY TAKE YOUR MONEY AND RUN!!! Look them up on the BBB, they have an *F* rating. There are constant complaints against this place. Once you complain, they block your phone number and delete your emails. I ordered two parts on April 13, 2010. Have not received anything, and am now being denied a response or communication with the company. I ordered an Range Oven control board and a Range sensor and paid via bank debit card which was charged on my account immediately. I did not receive any product or notice of delivery for two full weeks when I called Helpful Items main line number and I was told I would receive an email the next day with a tracking number. I never received this email, but I waited until the next week (this week) to call again. The call rang through to a voicemail box and I left a message asking for an immediate response. None came. Repeatedly now I receive only a "busy signal" type of tone and then the call is dropped, or hung up on. I am now requesting through the BBB an immediate refund of my money or I will be proceeding to local media in Texas and small claims court.
Comments:1 Replies - Latest reply on 2010-04-29
Posted by Anonymous on 2010-04-29:
You'll probably get your money back sooner by working with your bank and filing a dispute. But...make sure to follow through with a BBB complaint too. Good review!

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