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Grand floridan Hotel Complaint - Upset - cup of cappuccino
cup of cappuccino - Complaint
LAKE BUENA VISTA, FLORIDA -- Last nite my family and I had dinner at the grand flordian hotel at disney world specially, Narcoossee's. It was our first day in flordia and we were looking forward to a exceptional dinner. when it came time for dessert my daughter and grandaughter ordered cheesecake, my wife ordered an ice cream. I ordered a cappuccino. i have had it there before and it has alway excellent. when I ordered the cappuccino I rquested cinnamon on top and told the waitress "not chocolate" she answered"we don't have chocolate" when the cappuccino was served it had chocolate on the top. I have been allergic to chocolate since I was a young boy and I would become extremely ill for 3-5 days so I am very cautious about foods with chocolate. my daughter tasted the cup and said it was chocolate. I alerted the waitress to this and she said it was cinnamon. when she brought the desserts I told her we were leaving and did not want the desserts. the manager(rebecca) spoke to me and did not charge for the cup and the desserts. I have dined there each time I come to Disney, but I do not think I will dine there again.
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