The World Newspaper Complaint - Beware The World Newspaper

Review by TheVixen on 2010-04-30
COOS BAY, OREGON -- Well, yet again, The World Newspaper has blown it. We received a phone call demanding money from The World. What?! Did I get a bill?! No! I know April's bill should be coming out soon, but it's still April! I fully expected a bill for about $90.00 any day, but today I get a collection call saying that I owe them $190.00! What for? The woman tells me it's for April's bill and May's bill in advance. Okay, why didn't I get a bill, and why are they calling me in April about it. So, we finally spoke to a manager, since this is like the 4th time they have done this in the last 6 months. The manager tells me no, it's for April and some mysterious $70.00 bill from 60 days ago. I beg to differ, I recall running no ads in the time frame they mention. And where is the bill if I owe from 60 days ago?! They are a total mess. They NEVER send me a bill, I have to ask, and some mystery company in Montana sends me the bill via email. I am beginning to think there is some kind of fraud going on. This is the third time I have had to climb up the ladder of authority to get some kind of resolution to their erroneous billing, lack of billing altogether, and at least once, getting billed for an ad that never appeared in the paper at all! Nearly every person I speak to in their company is rude, combative, and completely unwilling to look into my account as we have requested repeatedly. If you decide to advertise with The World Newspaper, watch your billing closely and make sure your ads are in the paper as they should be.
Comments:6 Replies - Latest reply on 2010-05-01
Posted by MDSasquatch on 2010-04-30:
Fool me once, shame on YOU; Fool me twice, shame on ME.

You may want to find a different outlet for your newspaper needs
Posted by Johanna on 2010-04-30:
Do people still have newspaper subscriptions?
Posted by raven2010 on 2010-04-30:
Yup, clutzy. I live in Ohio, but I get the Sunday new York Times and Chicago tribune delivered every week.
Posted by Nohandle on 2010-04-30:
I continue to subscribe to my local newspaper on a daily basis. Something about a hard copy right there in front of me and picking up that newspaper in my driveway each morning. I believe this complaint is about a member receiving a bill for Ad's in a newspaper and collection calls.
Posted by Starlord on 2010-04-30:
Besides, it's hard to put a monitor in the bottom of a bird cage or wrap a fish in a keyboard. :)
Posted by Johanna on 2010-05-01:
I guess it's my generation showing. Although my parents didn't take a newspaper subscription until I was in my teens and since it was only the local weekly rag, bird cage liner or fish wrapper is about all it was good for anyway, LOL.

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