U-Haul Complaint - Service - mounting a hitch
The first time I called and got info on hitches and the cost. I then obtained a used hitch, when I called the second time to get an appointment to have the hitch mounted I got a quote from the service mananger, my complaint is he was rude and over charged me for the service rendered. The hitch was less than an 1/2 hour to install with no difficulties, the 2 service guys present agreed with me and that the quote given on the phone should have been adjusted for the service given. So for the half hour I should have been charged about $35 not the $48. I will not so business with this location again. The service manager was rude and gave bad customer service.