Radio Shack Informative - Bad customer service Antioch Illinois
ANTIOCH, ILLINOIS -- I went to the Antioch Illinois Radio Shack to get a no contract cell phone. I told the salesman which plan I wanted I specifically asked for the one with free night and weekends. he put the right information into the computer and the cell phone company confirmed that I had originally been signed up for that plan. The salesman did not charge me enough for the plan so the company bumped me down to the one below. I discovered that a week later when the cell phone company told me my minutes were low. I went back to the Antioch store and told the salesman and brought my receipt and everything he had given me. He called me a liar and told me that he could not have done it wrong. If I had told him the other plan he would have charged me for it. I asked for the managers number and he assured me he would tell her all about why I would be calling. I would not spend my money at this particular Radio Shack. I have no complaints about Radio shack as a whole I have had great customer service at the one in the town where my university is but this man just surprised me by calling me a liar. I have never been treated this bad.