Whirlpool Washing Machine Nawoe 9759 Complaint - Whirlpool Poor Service
CROYDON SURREY, COLORADO -- We purchased a top of the range Whirlpool washing machine on the recommendation of our local shop it was fine for 9 months then it went completely dead. They came to to it and said they would have to order parts for it and would return in a week which they did. It worked fine for 1 day and has now stopped working again. They are due to come out to it on Tuesday 3-05-10 and will almost certainly say they don't have the part in stock and will be back in another week. This will mean that the machine will have worked for 1 day in 4 weeks due to their problem of not stocking parts, this is not customer service but a way of saving money while inconveniencing customer to the max! I call customer service who should change their name to lack of customer service and spoke to a bi-ch their who was a fully qualified back room lawyer who would not help in any way when I said the goods are not of merchantable quality she said we don't have a contract with you!
Be warned this company does not give a sh-t about customer service and I hope this note deters you from buying any product from Whirlpool you have been warned Whirlpool sucks.