Sears Complaint - Wasted Time Waiting For Nothing?
It IS offensive to not provide an accurate time for a home appointment and it is JUST PLAIN WRONG to NOT SHOW UP! I booked a repair for my 2 year old GE Washer that I bought at Howards because it would not pump out the water or spin. I waited around Friday for the 8-12 appt time and guess what? No call, no show. I called the 800# about 12:15p to findout they would not be there today. WOW! Thanks for calling, no wait! They did not. No call/email or anything! So now I take MOnday off too. Since they don't offer Saturday service, it is now 9am and NO CALL, NO EMAIL! Wonder if they will show up?