Mexicana In Flight Service Complaint - Very Rude Customer Service By Female Staff On Flight 960 & 961 - In Flight Service

Complaint

Review by fess on 2010-05-04

CALIFORNIA -- Flight #960 & 961 from Scaremento to Cabo and the return. The "Female Flight Attendants" were very rude. I am a female and the two passengers in my row heard the same thing I did. Drink service started and I was asked "Ladie what do you want to drink" that is not acceptable and rude.

Also when the service was finished the comment "give me your cup".

We fly to Mexico frequently and I have never had this type of service.

The male servers were just fine.

Not very impressed !

Comments (5)

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Comments:

Posted by BEJ on 2010-05-04:

Could there be a language issue/barrier. Perhaps the flight attendants command of English was not good or perhaps she had a thick accent. What you perceive as rudeness could just be a language barrier problem.

Posted by Anonymous on 2010-05-04:

"Ladie what do you want to drink"

I'm desperately trying to figure out what was rude about this question. Someone please enlighten me.

Posted by Ytropious on 2010-05-04:

My thoughts exactly Dryad. I think "give me your cup" is also not rude. I'm guessing the flight attendants were Mexican, and there was likely some form of language barrier here. I bet they did not mean to offend in the slightest. Try to see things from their perspective as English as a second language.

Posted by jktshff1 on 2010-05-04:

???

Posted by Weedwhacked on 2010-05-04:

I think the problem actually lies with airline passengers thinking they should be treated like royalty.