Office Depot Inc Complaint - OFFICE DEPOT NEVER HAS WHAT IT ADVERTISES-OLD BAIT AND SWITCH
On Sunday, May 2, 2010, I saw the ad in our Houston Chronicle for Office Depot. On the front page was the DIGITAL PRISM ATSC 7 INCH LCD PORTABLE TV, for $ 39.99. Regulary $ 79.99. Making it a half off sale. A great deal, since we have a lot of hurricanes down here, we needed some of these TV's. I checked their website and saw that they opened at 10: 00 A.M. I arrived before 10 A M and found them closed. The door said it opened at 11:00 A.M. I waited and waited. It opened at about 11:05 A. M.. I was first in line, but let an older lady in first. I went straight to the cash register area where there was one of the Office Depot associates. I showed him the ad and asked him where the 7 in portable TV's were at. He told me they had none. He check their computer and said it showed they had none. The manager, Nick, said one of the other stores had 3 and he would call and have them hold them for me. He called the store and they told him, basically, tuff luck. They could not hold them. Nick told me that I could try driving to the other store and hopefully beat other customers too them. The other store had just opened too and the 20 minute trip would have been for nothing. Nick said he had no idea if they would get any in. To me this is just a bait and switch. get you into the store, andyou will probably find something to buy.