Orbitz Complaint - Terrible customer service
I will NEVER go through Orbitz again. First, it is NOT the lowest price. Second, they have absolutely terrible customer service. DO NOT BUY THE eKIT phone card they offer with their vacation packages!! Especially if you are traveling outside of the country. The hotel did not recognize the toll free number, and we got charged over $400. We followed all of the instructions listed on our voucher, but apparently there was a random page on their website that said hotels may not accept the number. Not in the terms of service, which we did read. Absolutely ridiculous. There is NO REASON this should not have been printed onto the voucher. They offered us no help at all. TERRIBLE COMPANY. USE ANYONE ELSE!!