M & T Bank Complaint - Not enough cash on hand
NEW YORK -- On more than one occasion I have presented a check to our local M & T Bank branch to be told they don't have enough cash on hand to cash it. Yes, the check is good, the money is sitting in our M & T account. Due to cost cutting measures they no longer keep excess cash in the bank. $2500 is not that much cash! I've been told I can drive 20 miles to another branch and try cashing it there or give them a weeks notice and they could order the necessary cash. So if I write a check to someone, even though the money is sitting in our M & T account, the bank will most likely tell them they have to go elsewhere to cash it. Further frustrating is the fact that when I asked who to complain to about this, I was told it would do no good because the changes were system wide, but I could mention it on their survey when I was offered one. I originally opened the accounts for convenience. Tell me again why I should put our money in M & T?