Value City Furniture Informative - Happy Customer of 4 years!
I have made a number of purchases from Value City with little headache! When I went to college my family purchased the 5 piece black plantation cove bedroom set & a dining room set. The furniture was ordered 3 months in advance before I would be moving to ensure everything would have plenty of time to come in. The week before our scheduled pick up the sales guy called and stated my dresser and mirror where back ordered for another 2 months. My parents picked up everything else and delivered it 2 and a half hours knowing two months later they would be bringing the dresser up. No big deal! We picked up the furniture put it together and everything was fine the dresser ended up coming in a month early. We have had this furniture for four years. Since then I have gotten married and bought a new home!
We decided to upgrade the bedroom furniture from a queen to a king for our master suite and use the other set in one of our guest rooms. We also upgraded to the canopy bed this time. The second set took 3 monthes to come in but wasn't a big deal. We always pick up our furniture from the store because we live about 45 minutes away and don't really have a need for delivery anyway. Since then we have purchased the planataion cove armoir (To the midget comment made by the other person, this thing weighs over 800lbs, is huge and all in one piece. It took my husband, his cousin and myself 25 minutes to get it up our steps and into the bedroom. They probably werent midgets they just new the pain in the a** this thing was going to be), matching mirror and an additional dresser. We love this furniture so much that I called yesterday and ordered the planataion cove 5 piecd dinette set and sideboard & hutch.
We haven't had any real problems with VCF other than the delay of arrival on your items. My only real complaint is the black has worn down to wood on the original bed (mainly from puppy chew marks) and worn off of one of our night stands (has been moved 3 times now) I think these are honestly just wear from use. I love VCF and we have recommeneded them to many of our friends when they purchased their first homes. I think their prices are right for first time home buyers however I don't think I would purchase any living room furniture from them. We have never purchased any warranties as I feel its just a gimmick for them to make extra money. I hope this review helps any future consumers with there decisions!