Office Max Complaint - OfficeMaxPerks - Ink Cartridge
ANY -- I was in an officemax and asked about the recyle program and was told they gave three dollars for empty cartridges returned to them. And you needed to sign up for the card and your money would be placed on the card within 48business hours.
So I drove back to the local store that is 20 miles away from my house and gave them 11 cartridges and was told again the money would be on my account 48 hrs. later. Three days later I called customer service and was told it would be in that night. Well after another two days called again and was told 30 days it would be there.
And the worst thing is that I needed to buy $33.00 of items before my credit would be placed on my card.
I was never told that by any of the store personel nor the first service representative I called three days earlier.
This program is a scam and is false.
They tell you one thing then they do something completly different.
So what they did is take your cartridge and then make you spend money before they give you the money back that you spent. So they get free cartridges to sell to someone else for there refill program.
So then you try to call the corp. phone # and it is all automated and no real person answers that phone.
The corp.# is 630-438-7800
Is this how they run the recyle program. get free cartridges from customers under this program.