Priceline.com Complaint - Worst Customer Service EVER
Worst customer service experience ever. Tried to cancel a reservation. Was told to call the hotel. Called the hotel they said call Priceline. Call Priceline tell them I want to cancel. They put me on hold....let the noon time pass and BOOM sorry can't refund you as you passed our noon policy to cancel. I escalate and the manager says its too late ... See Moreand that I should have cancelled earlier to avoid this...ummmm I didn't plan to cancel. Ask for another escalation he says the only way to get in touch with her is to MAIL a letter.
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