[X]

Freightquotes.com Complaint - Freightquote.com unresponsive, unreliable and innaccurate

Review by irnfarmer on 2010-05-07
I hired freightquote.com to arrange for shipping from New Jersey to Wyoming of a lawnmower that I purchased on Ebay. I chose them because they offered online tracking of my mower. They made at least three attempts to pick- up the mower. the first attempt was aborted because the trucking line said the mower was not prepared properly for shipping; this after I asked the freightquote agent what I needed to have done to the mower to prepare it for shipping. The second attempt was made after the business hours of my seller's; after I had specifically told the freightquote agent of my seller's hours. the third attempt, the shipper arrived with the wrong equipment to load the mower; this after asking me if a lift would be required. During all of these attempts, I phoned the Freight Quote agent several times, always talking to an answering machine and the agent NEVER responding to my questions. Freightquote's online shipment tracker is a joke. They showed my shipment as being delivered to me 5 days before it actually showed up.
Comments:

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.