Whole Sale Furniture Brokers Complaint - Ignorant to customers' requests

Review by Lazichka on 2010-05-08
I bought a Assaggio Java Casual Convertible Sofa by Lifestyle Solutions on Whole Sale Furniture website. The delivery was on time, but I was very disappointed when my new sofa started breaking whithin the following 3 months. I tried to contact the Whole Sale Furniture. It took a while, and finally when I got in contact with a representative on the phone, I was told that despite the warranty, they would not be able to help me much, and told me to contact the manufacturer. Nobody seemd to take any interest in this matter. They also told me that it might cost me more money for the shipping the sofa than it costed me to buy it. This is completely unfair, and I will never buy any other product from them neither would I recommend the Whole Sale Furniture to anyone.

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