1-800-FLOWERS.COM Complaint - Mother's Day order doesn't live up to picture on website - From the Heart flower arrangement
From the Heart flower arrangement - Complaint
I placed my flower order for Mother's Day 2010 a month before Mother's day. I ordered the large arrangement for $59.99 and what was delivered to my mother was nothing like the picture shown on the website. in fact the actual arrangement was small and appeared to be the one pictured for the cheapest price...I paid for the biggest arrangement and was mailed the smallest one. There were only three roses in the arrangement I received and there are three roses in the picture of the small arrangement on the website...I sent them an email about my unsatisfied experience and hope to receive a refund, though of course I won't be holding my breath. But lesson learned, I will never use 1-800-flowers again. I could of gotten the exact same arrangement from Jewel for $9.99 and saved myself $50. I feel cheated and robbed and am upset because I would never have ordered such a small arrangement for my mother.
What was ordered next to what was delivered