Rainbow Ventures Complaint - Don't use Rainbow Ventures
825 BEAR CANYON LANE, ARROYO GRANDE, CALIFORNIA -- This company is very unprofessional. The home we rented from them was filthy and when I complained about it after the weekend and asked for a reduction on the $150 cleaning fee I was told that I should have called them the first day we got there. I also told her that she needed to credit a different credit card since my last one expired. she rushed me off the phone and said "send me an email, I am on a long distance call on the other line" It went downhill from there. she credited the old card after I asked her not to then she tried to charge me a "processing fee" to give me my money back. To make a long story short she was very unprofessional and then sent me a nasty email saying that I needed to contact my bank and figure it out. I went out of my way to go to the bank to resolve the issue and then my bank told me incorrect information, I then told them that the credit did go through but they didn't credit the full amount. I was then sent an email saying that they will credit the rest and to never contact them again because I was rude to them! ha! that's funny. trust me, I won't ever use their service, they are unprofessional, rude and the house they rented us for $600 a night was filthy!!! they are horrible!