From You Flowers Complaint - No Flowers from You - Flowers

Posted by Skye on 2010-05-09:

The day is not over yet. Hopefully they will be delivered.

I never ever use any of these types of delivery flower services. I go on line, and google florists in the area of the person I'm sending flowers to. The local florists I find, do a much better job, give you more personal service, and you keep them in business. They know they are competing now with places like this, so they will go of their way to do a great job, so you become a repeat customer. I always use local florists for flowers and gift baskets, and have always had a good experience.

Posted by HW on 2010-05-09:

Skye I agree with you but, what i have learned is the local florists know they can only make money 3 or 4 major holidays per year so they contract with these companies and when they can get more business from locals and walk ins they ignore there contract work so they can make more money. Who is right and who is wrong depends on who you speak to the online company or the florist, either way it is the customer who gets nothing in the end. So i guess if you don't mind paying 20 to 30 percent upcharge to the locals during the holidays you will get your flowers.

Posted by ProConsumer on 2010-05-09:

I will pay the extra and deal directly with the florist who will be making the delivery. There will be no mistaking who would be responsible for any failures that may occur. If they are successful you know you can use them again and recommend them to others.

Posted by HW on 2010-05-09:

Proconsumer agreed but i would rather not deal with either now, the online company that cannot honor there orders and the locals that will not honor there contracts. Probably better to get them form the roadside guy working hard or walmart.

Posted by ProConsumer on 2010-05-09:

Aww, I hear you HW and I'm sorry that you had such a difficult time with this company. Your review will help others decide whether or not to do business with them. Do you by any chance know the name of the local florist? If you do you might want to mention it here or even maybe writing a separate review about them may be helpful to others too.

Posted by Skye on 2010-05-09:

HW, I had posted this on another review. Now that most grocery stores have floral departments, you might even consider using them. Most deliver. Just a suggestion. And yes, I will always pay an extra 20, 30, even up to 50 percent upcharge to make sure they follow through with my order. Like pro said, then you only have to deal with the florist that took your order if things do not go well.

I'm really sorry they screwed up for you today.

Posted by HW on 2010-05-09:

ProConsumer unfortunately I do not have the info for the local florist or I would. I have been told for the 4th time that I will get a delivery tomorrow or at the latest Tuesday, but I was told that on Friday and Saturday also, so I am not holding my breath for that, either way Mothers Day is over.
Perhaps I can if anything is ever delivered.

Posted by Skye on 2010-05-09:

HW, you can just google florists in the area of where you need flowers sent. My aunt had passed away last year in the Pocono's, and I did my search that way, called them, and placed my beloved aunt wreath order.

Posted by jktshff1 on 2010-05-09:

Three things in life a man needs, good lawyer, good insurance agent, good florist. I got all three. They handle it. AND, they are all younger than me so I won't have to look for another one.

Posted by HW on 2010-05-09:

jktshff1 very well said, thanks for the advice