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Symantec Corporation Complaint - Symantec Wants You To Debug Its Beta Version Products - Norton 360 Version 4
Norton 360 Version 4 - Complaint
I have owned and / or used, and recommended Norton products since Peter Norton started the company.
I am severely disappointed that Norton / Symantec chose to release Norton 360 V4 without completely debugging. It operates like a Beta Version. Doesn't even recognize Firefox (NOT a very obscure application, I'm sure you'd agree).
I spent 4 hrs yesterday on my own and at least an hour or 2 with your support trying to get it to work.
Solution: Uninstall V4 and reinstall V3.
I'd like to know what you will do to retain me as a customer.
Of course your statement below (no personal response) further 'enhances' your image.
Sign Me,
Disappointed
I am severely disappointed that Norton / Symantec chose to release Norton 360 V4 without completely debugging. It operates like a Beta Version. Doesn't even recognize Firefox (NOT a very obscure application, I'm sure you'd agree).
I spent 4 hrs yesterday on my own and at least an hour or 2 with your support trying to get it to work.
Solution: Uninstall V4 and reinstall V3.
I'd like to know what you will do to retain me as a customer.
Of course your statement below (no personal response) further 'enhances' your image.
Sign Me,
Disappointed
Comments:
Posted by jktshff1 on 2010-05-10:
Norton makes great sandpaper.
Posted by Anonymous on 2010-05-10:
Good review, even though I don't use Symantec products (btw, I'm using Firefox right now).
Posted by old fart on 2010-05-10:
Firefox and AVG make a perfect combination and they don't cost a thin dime...
Posted by PepperElf on 2010-05-10:
personally that's why - for my pcs at least - i only use basic norton antivirus (corp edition). no new software to test, nor any new fees to pay each year. (and yes it's a legal copy) :-)
o wow, corp edition has been discontinued. still works tho.
not sure how long the new versions last... *shrug*
o wow, corp edition has been discontinued. still works tho.
not sure how long the new versions last... *shrug*
Posted by MDSasquatch on 2010-05-10:
I use Macs almost exclusively (except for my daughter's netbook); running anything by Norton was always a huge disappointment.
Posted by PepperElf on 2010-05-10:
well yeah there's that too.
aint running any antivirus on the mac
truth be told i could probably take it off the PCs too since neither the old desktop of crap-mini are going online any time soon.
actually that's really the best way to defend a PC... don't put it on the internet.
i freaked out someone at work once (back when i worked in the IT shop on my second ship). they were astonished that i didn't have any antivirus on the laptop i was using at the time... until i pointed out "i just installed the OS and it's never been online". they agreed then, why bother.
=)
aint running any antivirus on the mac
truth be told i could probably take it off the PCs too since neither the old desktop of crap-mini are going online any time soon.
actually that's really the best way to defend a PC... don't put it on the internet.
i freaked out someone at work once (back when i worked in the IT shop on my second ship). they were astonished that i didn't have any antivirus on the laptop i was using at the time... until i pointed out "i just installed the OS and it's never been online". they agreed then, why bother.
=)
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