Symantec Corporation Complaint - Symantec Wants You To Debug Its Beta Version Products - Norton 360 Version 4
Norton 360 Version 4 - Complaint
I have owned and / or used, and recommended Norton products since Peter Norton started the company.
I am severely disappointed that Norton / Symantec chose to release Norton 360 V4 without completely debugging. It operates like a Beta Version. Doesn't even recognize Firefox (NOT a very obscure application, I'm sure you'd agree).
I spent 4 hrs yesterday on my own and at least an hour or 2 with your support trying to get it to work.
Solution: Uninstall V4 and reinstall V3.
I'd like to know what you will do to retain me as a customer.
Of course your statement below (no personal response) further 'enhances' your image.