Allstate Insurance Compliment - GREAT Service, Never Leaving
ORLANDO, FLORIDA -- I had to file my first claim at the beginning of this month and I was terrified given some of the horror stories I had heard. A car that I owned was totaled, in another state, by a friend. The insurance company told me that they would send out an adjuster 3 days later. They gave me a 3 day window. On the very first day, the adjuster called me to tell me that they considered a total loss and that it would have to be handed off to another dept. I was sure it was going to take forever. I received another phone call within the hour. To make a long story short, I received my final call by the end of that day informing me that my check for the payoff was in the mail. They didn't lowball me on the value of the car and even refunded tag and title fees for a new car. All of this was handled and done with in less than 4 days total! I will NOT leave this company.
To add to all of that, their accident forgiveness ensured that my insurane won't go up either! Can't beat that!