O E Wheel Complaint - !!! Bad Bad Bad Bad Vibrations !!!
EBAY SELLER, SARASOTA FLORIDA -- This company has been a seller on Ebay since 2000, It seems they don't mind selling you wheels. Just be sure you don't have any problems. They have bad attitudes and poor customer service.
If you are looking for wheels for your car try AFS or SLP.
ZR-1 Wheels were described as being for my car, but had a very bad vibration problem, balanced them 3 times, put other brand ZR-1 wheels on and balanced one time, vibration went away. I spent over $200.00 changing tires and balancing. I tried doing all I could to use these wheels. Enough is enough. I should have been able to put the new tires on the wheels and balance them and drive without vibrations that bad. Just like I did when I put another set of wheels on. Seller says I may need other parts to make these work on my car. Seller is trying to make my keep a bad product, that does not work properly. Seller refuses to give refund.
Buyer beware,, Bad customer service.. They just point out their disclaimers and no return policy when you have a problem.
If you have had problems with this company please Email me about it.
There is strength in numbers.
IFCC COMPLAINT REFERRAL FORM
The following information was provided by the victim and may be forwarded to the appropriate law enforcement or regulatory agencies.
Internet Auction (non delivery of goods or misrepresentation)
Date of Complaint: 12/6/04 10:05:53 PM
Name: Michael Erhardt
Phone #: 7024295795
Street Address: 2232 S. Nellis #105
City: Las Vegas
Live in city limits: Yes
County: Clark State: NV Zip: 89104
Do you have pertinent documents in paper form? Yes
Please indicate who your local law enforcement agency is:
Las Vegas Metropolitan Police Department
Please List the easiest way and most convenient time to contact you:
Anytime by phone or e-mail.
Information about Business that victimized you.
Business Name: O. E. Wheel Distributors
Web Site: http://stores.ebay.com/o-e-wheels_W0QQsspagenameZl
Name: James Moore
Phone #: 8662733651
Current Email: email@example.com
Street Address: 2217 72nd Ave. E
County: State: FL Zip: 34243
Money lost in total: 569.6
Description of Transaction:
Ebay auction # 7929311270
On 10-19-2004 I won an Ebay auction by using the buy it now for a set of ZR-1 wheels advertised as meeting OEM specifications and would fit on my 1994 firebird. On 10-20-2004 I put a money order for $569.60 in the U. S. Mail to the address given me through email from the seller. I received the wheels approximately two weeks later, 11-08-2004. That Saturday, 11-13-2004, I had them mounted on new tires, balanced, and put on my car. When I drove away from the place that I had them mounted at I noticed vibration and shaking. I took them back on Monday, 11-15-2004, and they balanced them again. Upon leaving I noticed the shaking and vibrating seemed worse. I went right back and they checked the balancing again and when putting them back on the car noticed that the wheels didn't fit tight on the center hub. The Manager told me that was probably what was causing the vibrating and shaking and that if I changed the wheels that would solve the problem. The following Saturday, 11-20-2004, I replaced the wheels with another set of ZR-1 wheels from a different manufacturer the same tires were used and they were balanced once and the hub center holes fit tight. The vibration and shaking went away. Upon asking several times for a refund for the bad wheels from O. E. Wheel I was told no, called names, and everything but their wheels was blamed as being the problem.
Description of how you were defrauded:
When I looked at the auction for the wheels they were described as being made to OEM specifications, and it listed different years and makes of cars that the wheels fit on. I do not believe that they are made to OEM specifications as the wheels fit too loose on the center hub. My other GM wheels fit tight on the center hub and do not shake. I believe I was misled into purchasing wheels that were advertised as fitting my vehicle which in fact do not properly fit and are dangerous.
Information about Victims:
I am not aware of anyone that has had the exact same problem. I am aware of others that have had trouble getting refunds because of other problems with wheels they purchased. Below are a couple of emails I received from others.
Dear yodaddydawg,Just wanted to let you know that I had alot of trouble with OE Dist also. They are arrogant and rude and lie about there listings. They sat on my wheels after I paid for them w/paypal for 3 wks! Sent them 5 emails requesting status and got no response. Called them and they had not even shipped them, told me I had to pay an addtional 128. bucks I ask them to explain as I told them they were coming to hawaii and I asked them before I bid if any add charges. They told me to pay or they would file a strike against me. I told them to shove it and I filed a claim with paypal and got my money refunded. They filed a strike against me but ebay saw it my way and removed it. Ebay needs to investigate these guys, No customer service and poor communications. I have no faith that ebay will do anything although I filed a formal complaint. Just wanted you to know I am with You. Aloha ralph.
Dear yodaddydawg,I bought '91 or later Corvette wheels to update my '97, the ones w thin spokes. After mounting by a reputable Goodyear dealer, I notified OEM that day there was a vibration in my steering wheel. Later, I GOodyear checked their balance, spun one wheel and showed me that it was balanced, but the inner rim was not true. The owner of OEM agreed to sell me a fifth wheel, shipped and charged me. I returned the out-of-round wheel, and never heard from OEM. After much difficulty, I spoke w the president/'wheel expert' who insisted I had "hit a curb' with the wheel!(Corvette drivers don't hit curbs, period) So now I've bought 5 wheels, only have four..I refused his offer to refund his cost on principle. Then he badmouthed me on E-bay as fraudulent! I hope one of those hurricanes blew his crap everywhere..that is one crooked Florida operation. I will NEVER buy wheels over internet or mailorder again-they do not wnat to take them back after mounting, just read OEMs small print.Thank you,charles_chappelle
Contact With Law Enforcement Or Another Government Agency:
Florida Attorney Generals Office
Federal Trade Commission