DirecTV Inc Informative - Office Of The President Mike White
EL SEGUNDO, CALIFORNIA -- Anyone wishing to actually speak to someone is the Presidents Office, Mike White, they need to call (310) 533-5000 and don't push any buttons. Just wait...it may take a few minutes for someone to actually answer the phone at the Main Switch Board, but if you're like I, a few more minutes as opposed to the endless hours I've spent being jerked around by the uneducated, ignorant, and rude call center operators as well as their Extremely Rude Call Center Supervisors from all over the world, a few more minutes will be a welcome change. O. K. any ways, wait until a switchboard operator answers then ask to speak to: "THE OFFICE OF THE PRESIDENT" which is Mr. Mike White. Now although Mr. Mike White's office is actually in the corporate headquarters in California, and you're being routed to Idaho, the call center you're going to be connected to is actually the call center for "The Office Of The President!!!" The person who answers the phone is a call center agent, and has quite a bit of authority . But as with any employee they too have a supervisor. I had the great pleasure of speaking with a Wonderful, Kind, and EXTREMELY Helpful girl named Dacia. She was extremely apologetic and immediately handled all my concerns. Just out of pure shock that it was so easy..I asked to speak with her supervisor, who happened to be, Lauren just to check that everything Dacia just informed me was accurate. It was all as stated, and again I thanked her as well. Now by pure sheer endlessness persistence of calling dozens of numbers after dozens of numbers from their directory and asking hundreds of literally hundreds of people for such an office, I finally stumbled, again by pure luck or persistence, upon the correct number (310) 533-5000 and was sent right over to the proper place. Just to make certain that it wasn't a one time fluke and that it would never happen again, I tried calling the number again and again and asked for the "Office Of The President" and each time I got an operator at the Office Of The President!!!! So Good Luck and I Truly Hopes This Helps!!!!!!!!!!!!!!