Pep Boys Complaint - Pep Boys San Antonio a Rip Off
SAN ANTONIO, TEXAS -- I took in my camaro to Pep Boys on Walzem Rd . The mechanic fixed the a/c and it worked perfectly. I left very satisfied. I paid over $300.00 Well I drove the car for 30 minutes right after leaving the shop. All of a sudden I feel hot air coming out of the vents. So I took it back to Pep Boys explained my situation. The mechanic checked it again now he says its something else and it would be an additonal $400. I said but you did an assesment previously and you said you fixed the problem. Now 45 minutes later you say its something else. I didn't have the additional 400 bucks so I talked to the manager. Explained I had just paid $360. for nothing. That they did absolutely nothing to fix the problem. The manager was named something Banda and he absolutely would not offer any solution to the problem. I told him to give me 1/2 my money back he refused. This is just wrong. I took my car to another mechanic with an entirely different small family owned company and he said the previous mechanic did nothing. So Pep Boys is a rip off. The new mechanic fixed my a/c and has been in good working order ever since. I would not recommend Pep Boys to anyone.