Earnhardt Honda/Honda Of America Complaint - Before You Buy A Honda Warranty Or Go To Earnhardt Honda Read This!
AVONDALE, ARIZONA -- I would not recommend this place at all. Very shady place IMO. - - Today
Do not buy a vehicle from this place or get it serviced here under any circumstances. My 07 engine failed ,(it was well within the warranty period) and it was denied coverage even though its a certified vehicle with only 27,000 miles on it that doesn't matter to Honda Care or Earnhardt Honda. I wish I would have read rip-off reports or yahoo complaints before I took my vehicle here. After reading the warranty in full I feel like a fool ever buying a Honda, you have to keep immaculate records and be in a school zone with nuns to ever be covered under any circumstances. They can deny you for any reason at all, and they will deny you believe that. I don't know what caused it to burn oil so fast or whatever but I felt good I had a certified vehicle under wwarranty at lkeast or so I thought. My previous vehicle was a Cadillac that I had a few issues with but they always covered my vehicle and fixed the issue every time I had a problem. I thought buying a Honda was a smart move because the Cadillac was getting up there in miles. I was very wrong, Everything I knew was wrong, Honda does not stand by there vehicle or service at all, and believe me I thought a long time before I purchased a Honda, I am on a fixed income and it was a BIG purchase for me and now I wish I stayed with my Cadillac, It was one of the worst decisions I have ever made buying the Odyssey. I am going to ruin my credit and let them take the van now. Also keep this in mind if you ever are considering buying a certified Honda.
They sell you a vehicle and warranty stating that if you don't use it you get your money back. WRONG! This is the tricky part Honda care is a different company than Honda finance/ and Earnhardt Honda. They all pass the blame on each other and if you really need to be covered under there warranty most likely you will have problems. I've contracted the service manager and GM with no response from either I know that Honda has a good product because I've heard a lot of good thing and thats the reason I bought one, but whatever you do do not expect them to cover your warranty and WHATEVER YOU DO DO NOT COME HERE FOR SALES OR SERVICE ! I am in a wheelchair and need my car to goto dialysis and its stuck at EARHARDT HONDA WITH AN 8500 dollar bill. Oh I almost for got, I tried to get help from Honda customer care and a Todd yamagucci called me back and I told him about me being paralyzed and needing the vehicle to go to dialysis and he laughed at me and would not under any circumstances transfer me to a supervizor, if anybody has any advice for me on what to do please help me .