DirecTV Inc Complaint - FCC or Banking Regulations does nothing to Direct TV for Stealing Funds
NASHVILLE, TENNESSEE -- I have cancelled my account with Direct TV. Which between the cancel dates and me contacting them to ship back the equipment withdrew the amount of my bill + the cancellation fee + the equipment charge on the DVD recorder and a HD box. I have contacted Direct TV and seem to get some off shore type customer service people. They keep telling me that they have the authority to charge my credit card. I explained Yes I understand but you took this from a debit card which I only authorized from a one time transaction. The representative transferred me to a supervisor after being on hold about 15 minutes another representative or so called supervisor stated the same thing and I would have to wait 6 to 8 weeks for a refund check. Now It has been 30 weeks and the same run around.
Why can't the government shut down such activity!!! After looking at all the information and complaints on the web it appears that
DIRECT TV is just a big Rip Off and they should not be in this business.
The FCC should shut them down.
I will never have any type of Disk or Direct TV again. There is no customer service just another large company taking advantage of the banking and credit debit systems for there own gain.
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