Granite Informative - Whoever said granite can't be scratched is crazy!

Review by SanDiego on 2010-05-12
My husband and I just finished remodeling our kitchen, including a granite countertop. We had been told that granite can't be scratched and is a very durable surface. After my backsplash installers left, I noticed scratches on the surface of the countertop. I had the company who installed the countertop come out to look at them, and they said that granite can, in fact, be scratched by anything with a rough surface, even the bottom of something like a crock. The kicker is, there is no way to get the scratches out except for them to take the countertop back to the shop and re-polish it. I tried 000 steel wool and that didn't work before calling the installation company. They did manage to disguise the look of the scratches, but bottom line, don't believe it when they tell you that granite can't be scratched. Now I will spend the next 15 years being worried about scratching the granite. I replaced a tile countertop with granite, and now wish I hadn't. It looks much better, but from a durability and care perspective, tile is the way to go.
Comments:7 Replies - Latest reply on 2010-07-22
Posted by Venice09 on 2010-05-12:
Anything can be scratched unless it has some kind of protective coating. This is excellent advice though for anyone thinking about buying granite countertops. I thought granite was tougher than tile, but I guess not. Even if you have the top re-polished, it will probably get scratched again. Can the manufacturer suggest any kind of coating that will make the tops more durable?

Granite is expensive. You must be really disappointed.
Posted by Ben There on 2010-05-12:
We have granite countertops and are quite happy with them - four years and no scratches. That said, I don't take a knife to it, but I have dropped plates and mugs on it and the granite always wins, and without a mark.

Maybe you got an inferior grade - I guess there is no warranty on your counter?

Posted by Anonymous on 2010-05-12:
Ben, sounds as if yours are high quality. Never take your countertops for granite.
Posted by D on 2010-05-12:
Aaaaww Sheriff!!!
Posted by Venice09 on 2010-05-13:
Good one, Sheriff.

Some ceramics and crock ware have rough bottoms that could scratch if slid over a surface. I guess there are different grades of granite which could make a difference in the durability.
Posted by D. on 2010-05-13:
LOL Sheriff!
Posted by Thelma on 2010-07-22:
Good review. I just dropped a ton of money on a complete kitchen update which included a level 4 granite counter-top. I'll be extra cautious now so I don't scratch it. I know this had to make you sick. Thanks for the good info.

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