LA Fitness Complaint - Poor Customer Service
POTTSTOWN, PENNSYLVANIA -- Today I went to LA Fitness to get a tour and find out prices. That was it, and I told the man at the front desk that. So he called someone up to give me a tour and while this man was doing that he was talking to fast that I had to have him repeat himself on a couple of occasions, he didn't give me time to take a look at the machines and just pointed to them. This alone pretty much made up my mind that I would not become a member there, because I don't like to feel rushed in making a decision. Then we went to sit down to talk about prices and he kept pushing me to sign up right then and there, finally I said that I have this card that has a free trial week, and that just made him mad "Well why didn't you tell me that before all of this, then I wouldn't have taken the time to show you around and let him (a persons name on the card) show you around) I explained to him, that I never spoke to the person who's name was on the card so why would it matter? Then I asked that since it seemed to be a big deal, why couldn't he just give me a free trial instead and he said "oh no I won't do that, you are his client" Thats when I realized that they are only out to get your money and don't even care whether or not you get fit. I am glad that I am not a member of that gym.