American Photographers Complaint - Empty Promises - Wedding Photography
SHELBY TOWNSHIP, MICHIGAN -- I have had trouble since day one with this company. I was promised a Master photographer by the owner of the company. Instead, I got an amateur who I didn't even get to talk to until the day before my wedding! He was late to my home, and left in the middle of my wedding for 45 min. He ruined many important pics and just plain forgot to take pictures (for example, my mom walking down the aisle!) He also couldn't take a clear picture to save his life, and the lighting was horrible in a lot of the pics. I complained after my wedding because I wanted some sort of compensation. All I got was empty promises and a spew of excuses. My album ended up getting in my hands 8 and half months after my wedding. The owner didn't even want to give me the album because I complained to the trade company in which we used for his services.
Bottom line: DON'T PAY UNLESS YOU GET YOUR PRODUCT! If you pay beforehand, you might not get your product. Also, make sure you really are getting a "master" photog!! I had nothing but problems and was treated very badly with this company. There are many photographers out there, don't choose this one.