Just Brakes Complaint - Just Incredulous
FORT COLLINS, CO, COLORADO -- So we were really surprised by the $99.99 brake special because other places charge so much more. We should have known it would be too good to be true. My husband works 40 miles away, and he had to work the day we took our car in, so he dropped me at a friend's house to wait until it was done. (They had said, "Get your car here around 9:15 so that we can have you out in a couple of hours--around 11:30 or so.) It wasn't done by 11 or 12.....or 1 or 2 or 3, etc. Imagine our surprise that they were brazen enough to tell my husband that it was going to cost him $730.00!!!!!!! to fix our car because other things were wrong with it...they were using words we had never heard of on a car. Since we refused, they held our car ALL DAY, leaving me, MY CHILDREN, and my husband stranded without a car. Then they would call and say it was going to be hours until it was ready, call back and say, oh wait, 15 more minutes, then call back and say, oh wait, never mind, it's still going to be hours. Then they kept it overnight. They left us without our car or a satisfactory brake job. DO NOT GET YOUR BRAKES OR ANY WORK DONE HERE!