Victoria's Secret Complaint - Victoria's junk mail
My husband declares he has never been in a Victoria's Secret store, but he has on occasion purchased lingerie elsewhere for me so someone along the way must have sold his information. He is now getting mailings from Victoria's Secret (you know, the stuff that resembles soft porn - and which maybe you don't appreciate in your mailbox when your grandkids pick up the mail?) There is no address on the mailing and literally you have to put on the reading glasses PLUS use a magnifying glass to read the message: "As a valued customer, you're eligible to receive direct mail messages from Victoria's Secret and a carefully screened group of companies. To decline this option, please call 1.800.376.0579." He called and was on hold for a total hour (while working on his computer) - with constant messages thanking him for his patience. Nobody ever answered the phone. Clearly they're not too serious about allowing you to "opt out."
And a P.S. to the person who couldn't wait to lecture me about "sheltering my kids/grandkids"... truly, we pick up our own mail - I was just describing it - and you really should mind your own business unless it's about my complaint, which is: Neither my husband nor I want this mail, he certainly might have chosen to stop in at one of their stores (he's not a prude) but since he hasn't, he shouldn't be considered a "customer" ("valued" or otherwise), and that - as we all know - once you get on ANY mailing list the stuff doesn't go away, it just proliferates (hence the "carefully screened group of companies," which I imagine will be next). This phone number, he decided, was a pretense that there's a way to get off their list when there is not.
Well, I am not really familiar with this site and how it works but now I'm unable to comment on my own comments - so I'll do it here. It appears that I missed some nasty remarks that have now disappeared?? Jeez, never got this kind of reaction when I posted a complaint about our Sears water softener (which may prove my point...) I complained because I was the one who already had a my3cents account set up. And because, well, I'm really tired of the increasingly intrusive marketing practices and information-gathering about us hapless consumers. To the person who said I don't know how easy it is to find people/addresses- yes, I do, I have often done it myself (but thank you for your advice). However, Victoria's Secret doesn't send mailings to every man on the planet - my husband was targeted, I'm certain, because he recently bought me something elsewhere which got his name on a list. Blasting away at Sears on this site (out of desperation) resulted in our issue being quickly resolved, and so I thought I'd try here again. Never intended to start a discussion about "soft porn" and such, but hey, it's been interesting...