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Victoria's Secret Complaint - Victoria's junk mail - bras 'n panties 'n oh my

bras 'n panties 'n oh my - Complaint
Review by fodness on 2010-05-12
My husband declares he has never been in a Victoria's Secret store, but he has on occasion purchased lingerie elsewhere for me so someone along the way must have sold his information. He is now getting mailings from Victoria's Secret (you know, the stuff that resembles soft porn - and which maybe you don't appreciate in your mailbox when your grandkids pick up the mail?) There is no address on the mailing and literally you have to put on the reading glasses PLUS use a magnifying glass to read the message: "As a valued customer, you're eligible to receive direct mail messages from Victoria's Secret and a carefully screened group of companies. To decline this option, please call 1.800.376.0579." He called and was on hold for a total hour (while working on his computer) - with constant messages thanking him for his patience. Nobody ever answered the phone. Clearly they're not too serious about allowing you to "opt out."
And a P.S. to the person who couldn't wait to lecture me about "sheltering my kids/grandkids"... truly, we pick up our own mail - I was just describing it - and you really should mind your own business unless it's about my complaint, which is: Neither my husband nor I want this mail, he certainly might have chosen to stop in at one of their stores (he's not a prude) but since he hasn't, he shouldn't be considered a "customer" ("valued" or otherwise), and that - as we all know - once you get on ANY mailing list the stuff doesn't go away, it just proliferates (hence the "carefully screened group of companies," which I imagine will be next). This phone number, he decided, was a pretense that there's a way to get off their list when there is not.

Well, I am not really familiar with this site and how it works but now I'm unable to comment on my own comments - so I'll do it here. It appears that I missed some nasty remarks that have now disappeared?? Jeez, never got this kind of reaction when I posted a complaint about our Sears water softener (which may prove my point...) I complained because I was the one who already had a my3cents account set up. And because, well, I'm really tired of the increasingly intrusive marketing practices and information-gathering about us hapless consumers. To the person who said I don't know how easy it is to find people/addresses- yes, I do, I have often done it myself (but thank you for your advice). However, Victoria's Secret doesn't send mailings to every man on the planet - my husband was targeted, I'm certain, because he recently bought me something elsewhere which got his name on a list. Blasting away at Sears on this site (out of desperation) resulted in our issue being quickly resolved, and so I thought I'd try here again. Never intended to start a discussion about "soft porn" and such, but hey, it's been interesting...
Comments:
Posted by justcuz on 2010-05-12:
Do you really consider this soft porn? Maybe I raise my daughter differently than others, but a Victoria Secrets catalog would be the least of my concerns when thinking of what is or isn't appropriate for her to be seeing.
Posted by lilyaya on 2010-05-12:
The front window of Victorias Secret at the mall shows the same pictures. Quit trying to shelter your kids and grandkids
Posted by TheNewSheriff on 2010-05-12:
Everyone has a right to raise their children how they want. I think the Op has every right to be upset about a Victoria's Secret catalog showing up unrequested. Legitimate concern for some people, not others. However, I don't think the definition of soft porn quite matches sexy underwear pictures.

I still think we need to ask the husband a few questions though. lol
Posted by PepperElf on 2010-05-12:
was it addressed to you or to 'resident'?

and even if it is addressed to you
it's possible the info was taken from a public database


i.e. if you have a landline you're prolly on http://zabasearch.com
and other sites will list you even if you dont have a landline
Posted by fodness on 2010-05-13:
I'm really not interested in a discussion about what constitutes "soft porn" as that's not the issue here; however, the same "sexy underwear" looks a bit different on models in, say, a Penney's catalog. I think we all know Victoria's Secret is marketing more than just underwear (really, would the whole country tune in to watch a Penney's annual underwear show?) And that's fine, but they don't have to market (uninvited) in our mailbox. (And yes, I do think it's a little embarrassing if the grandkids would pick up Victoria's Secret mail addressed to Grandpa...) Selling, or sharing, our personal information between companies has become a big business, and I for one don't appreciate it.
Posted by Venice09 on 2010-05-13:
I think the only issue here is the ability to opt out of the mailings. The reason does not matter. People should not have to receive catalogs they do not want and should be able to stop delivery one way or another.
Posted by jktshff1 on 2010-05-13:
+10 NS
Posted by PepperElf on 2010-05-13:
really you need to check out some of the sites like zabasearch
you have no idea how EASY it is to acquire someone else's home address & phone.

all you need is a name and city and you can pretty much find someone. why pay another company for information that's available for FREE online?



as for your catalog itself, have you considered going to the web page?

http://www2.victoriassecret.com/html/custsrvc/contact/
The phone number listed on the "contact us" is NOT the same as the one you quoted. and it's supposedly 247.
can't guarantee you'll get through right away cos ... well it is a big company, but there you go.

Posted by PepperElf on 2010-05-13:
hmmm that is a possibility
i don't know of many men who would be offended by receiving the catalogue



Posted by Stew on 2010-05-13:
The OP is absolutely correct discussing what constitutes 'soft porn' is not the issue at hand but hey ya know anything to rip at a complaint no matter how silly the reasoning. Also, the comment that got tagged as 'Top Advice' speaks volumes about the My3cents attitude. Ya know agree with us or we'll wish you ill will. Nice.
Posted by Justice-4-All2 on 2010-05-13:
I wasn't ripping at the OP by any means Stew. Stop trying to put words in our mouths to make your comments seem more appeasing and gracious to the OP in hopes of better ratings and future stars. I too was appalled by the "Top Advice" selection. I was merely stating that it seemed to bother the OP more than it did her husband. And I agree that it is definitely soft porn. No disputing that fact.
Posted by Dryad on 2010-05-13:
J4A - "And I agree that it is definitely soft porn"

Why? Did you actually get to see it?
Posted by Justice-4-All2 on 2010-05-13:
Soft (and free) porn like that is what we grew up on. Poor man's playboy...LMAO!

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