Spirit Airlines Complaint - Not Available At This Time
I fly Spirit from NJ to Florida & decided to apply for & use the spirit master card. Because of their 9 items listed that I could use my 70,000 points for, I called to use my MC card points for a flight. Flights were not available on my dates. So then I asked to use my points to rent a car in Florida & was told "not available at this time" then I wrote back & asked to use my points towards "discounted parking at Atlantic City, again they wrote back "not available at this time".
It appears that my 70,000 points could only be used for air flights
the real problem was I could not find a live person to talk to, finally
after hours of searching I did find a customer rep--i gave them a number of days & flights only to be told seats were not available. So after a week of trying ---i called again & asked them to send me dates & flights that were available. Finally I was able to use 55,000 points for a round trip. I lost the other 15,000 points because it was not worth the effort to ask for any thing else on their list only to be told"not available at this time.---I cancelled my Spirit master card.
Flight that really messed up my schedule.