Office Max Complaint - Better off giving paper
The Max Perk recycling program is not what I thought it would be. I turned in a total of 20 cartridges. They said they give me $3.00 each in rewards. I now need to do business with them and I checked on the reward status and it says it is "Pending" because I haven't spent $50 or more at Office Max the past month. So they are saying in order for me to get my reward dollars, I have to spend $50 or more, BUT what I need does not equal $50 and so I just LOST my rewards from my ink cartridges... At least when they gave paper reams, I could spend $20 and give them an ink cartridge and walk out with my purchase plus paper... NOW I have to spend more money to hopefully see some reward at all. I previously understood that after I turned in my cartridges, they would give me $60 rewards and I could use them for discounts on purchases no matter what the cost.
They need to clarify things up front or train their employees so they can explain them better... or better yet... just give me 20 reams of paper.