AAA Complaint - Day ten, stranded out of state.
So, nearly eleven days ago a flood struck and my car was trapped. Without even listening to me an assistant informed me that AAA did not cover water damage for roadside assistance. I heartily explained to him that my car was stuck and needed a tow out of where I was stuck. Once again the representative explained to me they couldn't help me with a submerged car. My car wasn't and still isn't submerged but I am still stranded away from home. I have been calling fairly regularly but that one phone-call from the gentleman that informed me "can you get your car out on your own?" to which I replied
"No, No I can't. If I can't get my car out, the area is going to flood into an island and it'll be weeks before I can get my car out."
Paying 166$ a year I would think I would be entitled to a tow, but notsomuch. He said no, without reason. I begged and pleaded to which he rudely replied. "Lady, if you can't get it out, how do you expect us to get it out?" I assumed logically a tow truck could pull me out of some mud...
So, still stranded, I finally get a truck [Had to walk thirty miles to the nearest civilization to get a cab the rest of the way home and have my brother bring me a truck the next day to borrow.]
So, the truck can't get through the foot of water that has blocked off the road to the island that my lovely car is now queen of. Great, AAA has failed me. But its okay, they can help me now! The keys to my truck are in a storm drain.
I call AAA, they tell me that they don't provide service in this area. So I ask sweetly "How about getting my car that I called about to get unstuck two weeks ago that the fine gentleman informed me that if I couldn't get it out, they wouldn't." He seemed theatrically appalled but still the best they could do is to give me the number of a local locksmith and good luck. Because they don't pay for locksmith's in my area.
I have officially been stranded for ten days now. I want to go home. If I had the money to go home, I would have. I'm stuck in a parking lot at a friend's house with a truck with no key and no money for a locksmith and if I am not home in 2 days I lose my job.
Thank You AAA for ruining my life.