AAA Roadside Assistant Complaint - Do Not Buy Battery From AAA
I am shocked by the attitude, the arrogance and the failure of the leadership to take responsibility for their defective batteries. AAA supplied me with a new battery a year ago warranted for 3 years. As these are low quality., the car would not start and they send me an agent who started the car and lectured me about the maintenance of the battery. The same day the car will not start and another honest guy came and informed me that we cannot replace the battery as the AAA might refuse to pay for it. He asked me to take the car to Honda to examine if there is other problems. Third time it would not start but this time I took it to Honda who did a service for the car and a certificate that the battery is defective.
I called the AAA and the guy came and indicated in the first instance that this type of batteries should not be used by Honda Hybrid but he phoned his boss and came to the conclusion that they cannot replace the battery.
The AAA should not have gone in business with questionable credibility to its customers. Also they should review their policies that resulted in such big failure, that I doubt it could happen in small battery shop!!!!
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