Jennifer Convertibles Inc Complaint - No Response, No Concern.... JUST A SHOW ROOM RIP OFF!!
CULVER CITY, CALIFORNIA -- Ok...
so this Jennifer 'Brand' is just a SHOW ROOM ...
ALL for SHOW and EXTRA CHARGES and DELAYS for item(s) to be in your ROOM !!! I have NEVER went to PURCHASE furniture and as the end result had to wait 6-8 WEEKS to enjoy/use !!! I'm GLAD I DIDN'T TRASH MY SOFA thinking that I can BUY & ENJOY - same day / or even at the most a week later!!! MIND YOU I researched online & called the 'showroom' in regards to the item that I saw advertised on TV.
If it weren't for the price and ''small'' size of the leather sectional that I've been searching for and apparently I am STILL WAITING on delivery for; and the FACT THAT I CAN NOT GET A FULL REFUND; and not to mention that NO ONE IN CUSTOMER SERVICE has RESPONDED TO MY EMAIL of concern that no where on the website does it stipulate LENGTHY DELAYS or an EXTRA CHARGE of $200 for DELIVERY; nor how THE ADVERTISED TELEVISION ITEMS ARE ON 'EXTRA' BACK ORDER - I WOULD GET MY "BLEEPING" required partial payment of $400 CASH back !!!
This store is a JOKE... and to BELIEVE THAT THEY ARE STILL IN "FLIPPING" BUSINESS!!
i WILL WARN EVERYONE not to waste TIME & MONEY with this business!! I did not know that I couldn't get a REFUND until I read the back of my receipt - the SHOWROOM representative never stated NO REFUND nor is it printed on the front of the receipt!!
They don't offer any type of incentive for the LENGTHY DELAYS; back orders... NOTHING!!! they don't even RESPOND TO THEIR flipping EMAIL CUSTOMER SERVICE !!!