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Cottonpatchbedding Complaint - Item ordered and paid for but not delivered, no response for 3 months

Review by Echoes on 2010-05-14
MOHAVE VALLEY, ARIZONA -- I ordered and paid for bedding from cottonpatchbedding.com for my grandson 02/10. Item(s) were never delivered and I have received no response from the company despite numerous contacts by phone and email. It's now May 14th and it looks like this company has stolen my money. I paid through PayPal which has a shorter policy for guaranteeing transactions than Cottonpatch Bedding, which says in their fine print, that items may take as long as 8 weeks for delivery. So Paypal would not assist me with a refund. Cottonpatch Bedding also says in their fine print that if an item has been discontinued they will refund the money..that has not happened. Also, they should not have taken my money until the item was shipped, as do reputable companies on the web. This company has stolen my money.
Comments:3 Replies - Latest reply on 2010-05-31
Posted by purple_crayon on 2010-05-14:
If you used a credit card to pay thru paypal, you can do a chargeback.Hopefully you get your $$$ back.
Posted by Echoes on 2010-05-31:
thanks for the suggestion, wish I had done that but was trying not to use my credit cards, and so I paid with a debit card..a no win situation for me! BTW, the site for that company is off the net...probably cheated many people!
Posted by PepperElf on 2010-05-31:
well debit cards often have visa or master card logos... can you still use that to your advantage since the card was used as a credit card?

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