Super 8 Motel Complaint - Never stay at Super 8
CHAMPAIGN, ILLINOIS -- We will never stay at a Super 8 again! My husband was in the Urbana, Champaign, IL area in March. These 2 motels are only one exit apart on the local interstate, my husband did not realize tell the next morning at checkout that he had stayed at the wrong Super 8. We had made reservation at the Champaign Super 8 and he had stayed at the Urbana Super 8. Come to find out we were charged for both motels. At one time if you missed the check in time you lost your room... Not any more!! Now if you have a reservation and you do not cancel prior to 24 hrs in advance you will be charged full rate. We contacted the Super 8 in Champaign IL and told them what happened, the owner of the motel told us "Tuff" he kept the money.. So that is why we will never stay at a SUPER 8 MOTEL AGAIN!!!! We were regular customers of Super 8's and a member of their reward club.