Staples-its NOT EASY Complaint - Its NOT EASY
OCALA, FLORIDA -- NOTHING has changed at Staples. I walked into the Ocala store next to Best Buy, today, with my wife looking to buy an Acer Aspire One, priced at $299. There had to have been at least 15 associates scurrying about doing various activities. I stopped one young lady and asked her IF they had the above computer instock. She walked over to the front area where another young lady, presumably a management associate who was making some copies and ask her.. She not only totally ignored her, but me as well. The first young lady took her portable machine and scanned the barcode at the computer location to finally tell me the answer. I was so pissed off at the treatment, I left the store, drove across the street to office depot where they also had the computer at the exact same price. There was only ONE black very tall gentlemen on the floor sitting at an end counter computer. HE IMMEDIATELY ADDRESSED ME and ask how he could help. We bought the computer at $299 and were extremely pleased at their service and accomodating attitude. I don't see many TV ads for office depot, but there are several for Staples... which as you can tell from my experience, are totally wasted.