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Bluebot Hosting Complaint - Bluebot Hosting Not the Customer Service Guru They Claim to Be

Review by gmash on 2010-05-17
YORK, PENNSYLVANIA -- The first time I heard about Bluebot Hosting was in an advertisement on a podcast I listen to. I was excited about finding a host that was local to me. On their website they claim to give the personal kind of attention that bigger hosting companies cannot provide.

After three unanswered phone calls to a generic telephone system, I can say their personal attention is severely lacking. I'm also concerned that the business seems to consist of only one support person, to which every phone call I have made goes, (possibly explaining why phone calls are so frequently missed?)

I would highly suggest avoiding this hosting provider. I believe they make fraudulent claims to customer service capabilities, and they are probably being run out of a basement somewhere.
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