Whirlpool Refrigerator Rattle
Whirlpool Refrigerator Model GD5RVAXVY - Complaint
Loud buzzing hum/rattle from refrigerator that changed volume at times but was present when the refrigerator was running and could be heard outside the kitchen. Not being able to stand it after a few weeks, I took the covers off the inner works at the bottom. The condensing line metal grid was touching against a support brace at the bottom of the refrigerator -- metal beating against metal. I put in a couple of small pieces of foam and the problem cleared up.
How do you put a price on freedom from noise? How do you get service when a refrigerator makes too much noise? Many consumers would not be able to diagnose the problem and develop a solution. Neither would they find it easy to obtain a warranty service call and fix, or so I would believe based on past experiences. The problem in this case seemed to be quality control or a design flaw, or both.