Cracker Barrel Complaint - Cashier at 106

Posted by goduke on 2010-05-18:

Sounds like that wasn't the job for you. Glad you were able to make the decision to move to the next phase in your journey.

Posted by jktshff1 on 2010-05-18:

Well written, Good Luck

Posted by clutzycook on 2010-05-18:

I don't believe in burning bridges, but in your case I'd load that bridge with TNT and light a match! Best of luck to you.

Posted by Obsfucation on 2010-05-18:

I don't know anything about CBs, they don't have them around here. But I do know that it is standard everywhere to 'face' bills in a cash drawer. This prevents the mixing of bills, i.e. getting a twenty mixed in with the tens. When corrected by an AM for not doing this, the OP called him a jerk. It seems that CB may not be 100% at fault for a poor working relationship.

Posted by Justice-4-All2 on 2010-05-18:

This is a tough one. On one hand, I've dealt with managers that were jerks. But on the other hand, from the brief description the OP gave, I don't see a whole lot where the manager was being rude. I, too, had my first job as a cashier, and we were also asked to "face" our bills. Nothing out of the ordinary there. And as far as being asked to "push" a product...what's wrong with that? Every employee that works for a company is a direct representative of that company. There is nothing wrong with taking a little pride in your work and trying to push some of the merchandise. I don't want to come across as judgemental, but too often in today's society, employees have adapted an attitude that "if it doesn't benefit me, why should I do it". The ol' "what's in it for me" mentality. I've found that taking pride in your company and giving your best, whether in your best interest or not, will actually take you a lot farther than you think in life. You get out of it exactly what you put into it.

Posted by Stew on 2010-05-18:

Cashier@106, One should always do what is in ones own best interest. Sounds like dumping CB is in your best interest. Good job!

PS

LOL, I just love your apology card idea.

Posted by justcuz on 2010-05-18:

The only example you give in your entire review is being lectured about facing the bills in the same direction...and your response was to call your manager a jerk for the "lecture" you were given.

It sounds to me like you don't have a lot of work experience, but I can assure you, that you will be "lectured" by superiors for many things that you may find trivial, no matter what job you have.

It probably is a good idea that you're leaving, but I would reconsider the apology note that you have planned...that could come back to bite you in the a$$ when you're applying for future jobs.

Posted by Nohandle on 2010-05-18:

By your own admission you have had many jobs. Of what duration have the past lasted? I gather you have been at CB for nearly a year. That's a year of your life you will have to account for on a resume. You might want to have the last word but I personally suggest you think twice before sending a note to anyone.

Posted by Stew on 2010-05-18:

Yes, I agree with JC sending the note is probably not a good idea because there's no benefit to be had by doing so but thinking about sending it on the other hand doesn't do anybody any harm. And it made me laugh which is a positive thing.

Posted by Nohandle on 2010-05-18:

The OP clearly stated he/she had finally decided to give a two week's notice and mail a card to the AM. That's when I suggested he think twice before doing so. It WILL come back to bite you in the backside.

Posted by clutzycook on 2010-05-18:

In this economy, accounting for a year's gap between jobs isn't that hard to explain. If you lasted in your previous jobs for a long time (over a year) and left on good terms, I wouldn't think it would hurt you TOO much.

Posted by Starlord on 2010-05-18:

Please forgive my ignorance, but what is a par II? We were cautioned in report writing class in the police academy never to use jargon in a report. While other officers might understand what you mean instantly, your reports will be read by lawyers, judges, juries, and others. par II may be used commonly at CB, but most of us have never worked at CB and are sitting here, as I am, scratching our heads. Good luck on finding another job, from my son's experiences with a really bad company as far as employee relations go, I understand.

Posted by Cashier@106 on 2010-05-19:

Thanks for all the comments and real good insights. i'll dump the idea of the note card (although it's funny for some) because it truely might come later to bight me when i wish to use them as a reference. PAR means personal achievement responsibility. they are a series of 4 tests, ranging PAR I to be one month, par II to be three months, par III to be six months, and par IIII to be a year. The company conducts these tests to keep the employees updated on product knowledge, sale techniques and so on. My evaluation for six months was past and i was ready to take my par III test, i just never did. Also, for employees who have been there from more than 2 years, and some have even been there from 16 years, dont get anything above par IIII (that includes never getting a raise).

Posted by hagfan on 2011-12-22:

worst job I ever had in my life nough said

Posted by Justice-4-All on 2011-12-22:

I wonder if this statement from me today jeopardizes Doc Brown's theory on the time continuum?

Posted by Bachus58 on 2012-01-23:

I am a current manager for CB and find it hilarious that a cashier would have such an emotional response to facing bills and selling target items. You came to the Barrel looking for work. Do what you get paid to do. I cant pay you 50% of your pay when you choose to do 50% of your job.
On the other hand management having MIT's in a store that cant get their cashiers out in time is an issue. They are training managers that will go to other stores to not give a damn (yes, that's not country fresh, but I don't care) about the schedule and respecting peoples lives outside of work. That IS an issue...employee relations...I don't think so, but the GM should do something about that.
In regards to calling Corp...you ma'am are the reason all good managers quit CB. If you have an issue go to the GM. Nothing is worse than the phone call from corp about some employee that had an issue and called corp instead of coming to the GM. For example, an employee called because they got cut to early...IT WAS A SNOW DAY AND WE WERE SLOW! I have worked at a couple different concepts and the only people that are going to tolerate "shotgun management" are the idiots that can't get jobs elsewhere. Shotgun management by the way is the impression that you have a gun to the back of your head and are just waiting for someone to pull the trigger...ie...corp to fire you for some asinine reason. So please, irritate the management and then complain when you get idiots that can't run a store. And for all you guests out there that are wondering why your fave CB is going to the crapper...see poster above, multiply by 50 and you'll know why decent managers never stick around cracker barrel.
I am in no way defending CB, on the contrary I put in my 2 weeks notice as well. I'm going to go work for a company that believes its managers over people like this poster.

Posted by onegirl on 2013-03-26:

I am an employee at cracker barrel and I hate it too. I regret to say that I am a hostess and I hate going in to wrok. Not only do I take verbal abuse from cooks, red aprons, waitresses, and managers, but they couldn't get it together to get my first par done in the right time frame. It took 2 and a half months for them to give me my first par and I thought that was ridiculous. I am constantly running around, not only doin my job, but doing the job of others. My side work is terrible because I close most of the time and I there is so much to do plus do my job at the same time. I hate, I hate being there and I wish I could quit. But in the economy I'm not garunteed anything and there is a possibility that I could find another job quickly. So, I'm haning on, for now.