Key Bank USA Complaint - $111 taken from me.
SLC, UTAH -- Was told two years ago that if someone deposits a check I wrote to them and they deposit it in their account (not a Key Bank) then it will clear the next day. My account was at $20 on Friday. I charged $14 in gas on Sat. On Monday I deposited a check for 1100. I wrote a check to someone on Monday for $400. They deposited it in there account. At 6 pm I went to the atm and checked my aval. bal. It said 120 avail. 20 plus 100 they allow for a deposit to be available right away. So I took out 40 at the ATM. Said new balance was 80. Checked online at 8 PM and said bal was 80 with a 1000 pending. The next day it showed the check for 400 had been cleared and my deposit no longer showed pending, but there was a $37 Charge for OD fee. I went to the Bank and they said there was nothing they could do. In fact I found out they took another 37 for the ATM and another 37 for the gas charge. The bank said they take the largest amount first which made it so they could charge the other two fees. My account online never showed a negative balance, yet I was charged $111 for this.
The bank never lost a dime. They know I had just deposited a check and had told me before that if someone deposited a check it wouldn't be debited till the next day. Well they stole $111 from me for this and say that I need to read the fine print. He said it isn't the same as two years ago. I don't need to read the fine print to know this company will do whatever to take your money. Bank manager said there was nothing he could do. I thought he was a friend, but he is just another banker. If you bank at Key, ask if this could happen to you.
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