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L'Oreal Complaint - Why Make Changes To The Product When It's Not Broken

Review by pepper888 on 2010-05-19
I am very frustrated with the new and improved eyelash curler (black). I have gone thru 4 refills only to have the product slip out of the curler again. I have used your Maybelline eyelash curler since 1976 and had no complaint. If you don't want to switch back to the white refill then can you at least give us the option of either the black or the white one. I am sure there are many of us that would gladly purchase the white refill. It's like the old "Coke" product...why make changes to the product when it's not broken.

Sounds like I have to find another brand if you don't accommodate us.

Sadly, Pepper
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